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Amazon Bookstore’s Unique Shopping Experience

Three months ago, Amazon opened its first brick & mortar bookstore in NYC. This weekend, I finally took the time to visit the store. Given the extensive media coverage, there was very little surprise. The store was small, compared to traditional bookstores. There were plenty of staff –  the staff to book ratio was probably higher than traditional bookstores. They […]

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Case Studies

Case Study: Why TiVo failed

Today, virtually everyone who still has a cable subscription has a DVR.  People expected their content be available whenever they wanted it.  But that wasn’t […]