I have written before how Kroger Marketplaces are taking on mass merchants. As more mass merchants stock groceries, groceries are staring to stock mass merchant products.

Here is a video taken recently at a Kroger Marketplace. You could see that next to the milk is furniture. This store carries a wide variety of products, most are very economical. I have myself bought a few pieces of home goods from Kroger stores. My area rug costs only $20. I think in the current economy, Kroger Marketplace posts a specific threat. To furnish an entire house / apartment at one time could post a significant financial strain on a family. This is exactly where Kroger could fit in. Along with buying the necessities (e.g. milk), you could easily pick up something for your new / existing home that you’ve been wanting to pick up. Because of the price point, Kroger can actually encourage impulse purchase for home goods. It’s a very different proposition than making a specific trip to a Target.

It doesn’t appear that Kroger is eager to expand this model. It’s being very selective in where to put in a Marketplace store. I look forward to see how this story would continue to evolve.

Related Post: Groceries fighting back!

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Retailers can be our biggest enemy (as it’s evident with the current environment of private labels gaining shelf space over brand names). Or, they can be our biggest friend. At the end of the day, our products get sold off their shelves. Therefore, I have always had a healthy fascination toward the retail industry.

The other day, I visited a local Dillion’s, a Kroger store brand, and was amazed at the level of localization. This particular store was not in Texas, or San Diego. It was in Kansas, but in a Latino neighborhood. I thought I stepped into Mexico in the product assortment and the way the store was merchandised. It shows how sophisticated the art of retailing has become. In fact, today’s retailers have very comprehensive and important information about our consumers at each of their stores. This is why joint business planning has increased in importance. Manufacturers have long conducted extensive consumer researches to understand the consumers. Retailers now are empowered with real time information. Together, we can bring to our consumer exactly the product they want at exactly where they’re looking for it.

I am fortunate to live in a testing ground, somewhat, for retailers. It’s a great place to be for someone who’s fascinated about the industry. Therefore, in the next few weeks, I’d like to bring to you what I see on the transformation that had been unfolding in the last few years on groceries.

Related Posts: Groceries Fighting Back

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Marketers like to talk about social media as a marketing platform. How can we get the message out? How can we control the message? How can we leverage this? Well, here’s the thing. The thing about social media is that it is in fact a media venue. (I heard about the health care reform on social media channels before I caught it on traditional news channels.)

Recently, I learned an equation from Michael Levine’s book, A Branded World: Adventures in Public Relations and the Creation of Superbrands. Branding = marketing + advertising + public relations.

Branding is the all encompassing effort of building a brand. It starts with marketing. Marketing defines the strategy. Marketing defines the 4Ps. Marketing defines the positioning.

Marketing’s plan gets translated into words and visuals through advertising.

Public relations builds on the advertising campaign and turns marketing’s plan into actions. Such actions include gathering media attention.

In that case, social media really falls into the realm of public relations. You build a relationship with bloggers the same way you build a relationship with traditional journalists. You “control” the message the same way – truthfully, honestly, and organically. It’s the same idea as controlling the press. Today, in addition to asking the question “What would the press say?”, we need to also ask “What would the world say?”

The world may be changing, but the basics still hold.

Photo credit: Scott Beale / Laughing Squid

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