Archive for the Category »Promotion «


This week I learned that the more money you have, the less time you have to spend on any particular tasks. You could hire someone to do it for you.

However, if you don’t have the money, you’d have to spend more time.

This is the equation that any marketer must understand. You don’t need to have a lot of money to have a successful campaign. However, the smaller your budget, the harder each dollar must work, the more creative you’d have to be, the more work you’d have to do yourself. The larger the budget, the more crazy stuffs you could try, the more you could have someone else do the work for you.

However, a small budget shouldn’t limit the success of your marketing campaign.

What’s sad is that this formula, that’s so obvious with small businesses, is sometimes forgotten by big companies.

This is the new economy. This is the new reality. This is a new year. This is the new budget. Everyone of us needs to learn to do more with less.

Photo Credit: funny money, originally uploaded by Material Boy.

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Today I took the Starbucks Via challenge… and I was disappointed.

First of all, I could tell the difference. I didn’t know which was which, but I could tell the difference… and I did not like Via. The regular brew had a cleaner taste. So, the challenge did not sway me to buy Via.

However, I learned something about Via… it could be instantly dissolved in cold water, or cold milk! Imagine the possibility in the summer! But, wait… it’s only 50 degrees out… I don’t need a cold coffee… So, that’s an irrelevant message to me. However, I believe that Starbucks would launch a cold Via campaign in the summer. But of course, the problem would be how to differentiate this against the Starbucks’ bottled Frappacino.

Toward the end of the demonstration, I learned something even more exciting about Via. I learned that Starbucks designed the most nifty travel mug for Via. It is a regular travel mug, with a twist off cap that allows easy storage of the Via packages. Now, why isn’t this the focus of the campaign?

I understand that Starbucks is about taste, but Via is about the on-the-go lifestyle Americans have. In addition, a quick survey online would reveal that many could taste the difference between Via and the fresh brew. I am not alone in this. So, by solely focusing on taste, Via’s campaign is missing the opportunity to truly address what the product brings to the consumers’ life. Via’s branding should not be built on taste, something people already expect from a Starbucks product. Of course, people would wonder if Via could deliver on taste, but it isn’t a problem, unless Via really couldn’t deliver… People would not buy Via because of taste. They buy Via because it’s convenient! They buy Via because they wouldn’t have to make a coffee stop. They buy Via because they wouldn’t have to wait in line for a coffee. They buy Via because they could save two minutes in the morning!

Now, let me also give you the context of how this demonstration went. The barista was very diligent in focusing on the taste message. However, being a coffee addict and a marketer, I was particularly interested about this product launch. So, I stuck around and chatted with the Barista a little. It was after I was given the coupon, and the other couple that was also at that particular demonstration had left, that I learned about the cold brewing and the travel mug. Now, imagine how many people never knew about those two really cool facts about Via. How much potential sale lost…

Photo credit: Starbucks Via travel mug, originally uploaded by mhaithaca.

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Recently, I was interviewed by my local newspaper on my experience with Meetup.com for an article on their entertainment weekly insert. In addition to Meetup.com, over the years, I have joined various networking groups in an attempt to meet new friends or make new contacts.

Intellectually, I know that I would be marketed to at many of these events. These networking events provide some of the best marketing opportunities for local businesses. For example, a bar may create drink specials for these events. For event participants, they win because they got drink specials. The bar wins because they were able to work with event organizers to bring a group of people into their venue.

However, are all “sponsor” opportunities created equal?

Of course not.

Well, let’s start with looking at a different example of sponsorship opportunity. It’s been widely documented that American Idol as a program has allowed for great sponsorship opportunities. As a sponsor / advertiser for this program, you could run your 30 second commercials during a show with one of the highest ratings. You could get mentions from the hosts. You could have your products placed on the show. You could have a variety of links to the show.

It has also been widely documented that this worked for some sponsors, and did not work for others. Coca-Cola was fully integrated into the show. They ran commercials, they had their products on the judges’ tables, and they had chairs that were reminiscent of coke packaging. In short, they were part of the show. On the other hand, Ford was just in the background. All Ford did for their dollars was to run commercials. As a result, awareness for Coca-Cola rose, while awareness for Ford actually declined.

There are countless other examples of bad product placement. When the product is simply the background, it would not resonate with the audience.

Take that to a smaller scale, and you essentially have an example of a local business sponsoring an event.

If your business is sponsoring an event, your business needs to be fully integrated into the event. If your business was simply featured or act as the backdrop of the event, I do not believe you would get any return on your sponsorship investment.

The first step toward integrating yourself into the event is to make sure that there is a fit with the event.

For example, I have had wine tasting events for young professionals at fancy lofts. The fancy lofts were nice, and people talk about how cool they are. However, is there a real fit? Probably not. The lofts became the background. The wine, the appetizers, and the people were the focus of the event. In addition, if you really think about it, the event participants would not be in the position to purchase these lofts. It would be like promoting professional day trading software during American Idol! The sponsorship just wouldn’t work. Instead, day trading software should be promoted during a business show, perhaps on CNBC. Now, that would be an appropriate audience. Yet, at the same time, American Idol probably would not turn down a sponsor and the associated dollars. Likewise, the lofts really served as a great background for the wine tasting events. So, the events would want the lofts. It would be up to the lofts to say no. It’s not really a fit.

On the other hand, I have attended clubbing events at some of the hottest clubs in town. The clubs would waive the cover for the group, and the group would dance the night away. Now, this was a perfect fit. The club could be bringing in people who otherwise may not have tried the club. But club itself was the event. The event participants would have the opportunity to try the club, to have fun at the club, and to form good memories with the club. This highly increase the odd that this particular club would rise to the top of the consideration set when the event participants were to choose a place for a night out.

So, in conclusion, if you were to sponsor an event, make sure that you would be part of the event. Never settle for fading into the background only!

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Category: Promotion  Tags:  2 Comments