Recently, I took a trip to Australia. There, many gas stations were partnered with the local grocery stores, making gas stations great one-stop shops. Now, we don’t have to go all the way to the other side of the world to see this. We observe this right here in the States with the recent KwikShop renovations.
These KwikShops are not only gas stations. They are pharmacies. They are your convenient take-out kitchens. They are true convenient stores!
This is just another step in the store format revolution. The line between different retail environments are blurring.
(Editor’s Note: I have taken a hiatus from this blog because other parts of my life took over. However, these parts have given me great inspirations for blog topics. Stay tuned!)
If you haven’t started following Tom Fishburne, please start today! His latest post really got me thinking… How useless social media is if you don’t have strong fundamentals. Social media is just another latest new trick in a marketer’s bag. But, it’s not the only trick. And just because it’s new and shiny still doesn’t mean it’s the best trick.
His post all started with Mark Ritson’s column. In which, he asserts that “Most brands don’t have the newsworthiness, broad appeal or dynamism to have any chance of making Twitter work for them.” So, get the fundamentals right. Don’t expect your consumers to “fan” you because you have a facebook page. They will “fan” you if they have been a fan. They become a fan when you get every other piece of the marketing mix right (you know, those dang Ps, like having the right product, at the right price, at the right place, backed by the right promotion).
Sometimes, people are confused when I use the term SuperTarget. This is because SuperTargets, unlike WalMart SuperCenters, are not yet commonplace across the nation. There are only a little over 200 SuperTargets across the nation. (Incidentally, one of the first ones were built right here in the little town I live in back in 1995.)
Target operates four store formats (exclude one-off urban stores). They are Targets, Target Greatlands, PFresh Stores, and SuperTargets. These are listed in order of their grocery offerings. Targets have very limited grocery offerings, and are generally the smallest in size. Greatlands have more offerings than the basic Targets. PFresh Store format is Target’s newest, currently being rolled out. These stores would focus on Target’s private label brands. SuperTargets offer Target shoppers the widest variety of grocery items. As you can see in the video above, they basically fit a grocery store inside a Target store. These stores are very large, and is the epitome of one stop shop for the savvy Target shoppers.
The threat from Target, unlike Walmart, is not generated through scale. As mentioned above, SuperTargets are not commonplace, and there is unlikely one right around the corner from your everyday grocery stores. However, Target is very good at attracting a specific segment of shoppers via their product offering. Their private label commands a following that warrants a new store format! These shoppers may not go buy meat and fresh vegetable every week. But they pick up cookies, ready-to-be-microwaved meals, etc. that are widely available at many Targets across different store formats. And they are picking up their favorite brand – Archer Farm, the private label brand available only at Target.
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